We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Royal Caribbean Cruises, Royal Caribbean Cruises is related to the. In 2003, he joined the Cabinet of President George W. Bush, serving in two positions, first as administrator of the Environmental Protection Agency from 2003 through 2005 and then as secretary of Health and Human Services (HHS) from 2005 through 2009. Press Releases; . She is a member of the Board of Directors of Fortune 500 company AutoNation (NYSE: AN), Americas largest and most recognized automotive retailer, where she sits on the Audit and Governance Committees. Sign up today to get the latest deals in your inbox. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. President and Chief Executive Officer, We can do nothing to address their issues. As the Chairman of a multi-generational family group, Ofer Global, he leads a private portfolio of international businesses principally focused on shipping, real estate, energy, technology, banking and investments. Examples of these risks, uncertainties and other factors include, but are not limited to the following: the impact of the global incidence and spread of COVID-19, which has led to the temporary suspension of our operations and has had and will continue to have a material adverse impact on our business and results of operations, or other contagious illnesses on economic conditions and the travel industry in general and the financial position and operating results of our Company in particular, such as: the current and potential additional governmental and self-imposed travel restrictions, the current and potential extension of the suspension of cruises and new additional suspensions, guest cancellations; our ability to obtain sufficient financing, capital or revenues to satisfy liquidity needs, capital expenditures, debt repayments and other financing needs; the effectiveness of the actions we have taken to improve and address our liquidity needs; the impact of the economic and geopolitical environment on key aspects of our business, such as the demand for cruises, passenger spending, and operating costs; incidents or adverse publicity concerning our ships, port facilities, land destinations and/or passengers or the cruise vacation industry in general; concerns over safety, health and security of guests and crew; further impairments of our goodwill, long-lived assets, equity investments and notes receivable; an inability to source our crew or our provisions and supplies from certain places; the incurrence of COVID-19 and other contagious diseases on our ships and an increase in concern about the risk of illness on our ships or when traveling to or from our ships, all of which reduces demand; unavailability of ports of call; growing anti-tourism sentiments and environmental concerns; changes in US foreign travel policy; the uncertainties of conducting business internationally and expanding into new markets and new ventures; our ability to recruit, develop and retain high quality personnel; changes in operating and financing costs; our indebtedness, any additional indebtedness we may incur and restrictions in the agreements governing our indebtedness that limit our flexibility in operating our business, including the significant portion of assets that are collateral under these agreements; the impact of foreign currency exchange rates, interest rate and fuel price fluctuations; the settlement of conversions of our convertible notes, if any, in shares of our common stock or a combination of cash and shares of our common stock, which may result in substantial dilution for our existing shareholders; our expectation that we will not declare or pay dividends on our common stock for the near future; vacation industry competition and changes in industry capacity and overcapacity; the risks and costs associated with protecting our systems and maintaining integrity and security of our business information, as well as personal data of our guests, employees and others; the impact of new or changing legislation and regulations or governmental orders on our business; pending or threatened litigation, investigations and enforcement actions; the effects of weather, natural disasters and seasonality on our business; emergency ship repairs, including the related lost revenue; the impact of issues at shipyards, including ship delivery delays, ship cancellations or ship construction cost increases; shipyard unavailability; and the unavailability or cost of air service. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Since then, she held consumer marketing positions at Sports Illustrated, Fortune, Money and Discover, moving to general management of Sports Illustrated in 1983 and to publisher of People in 1991. A Doctor in Political Sciences and Economics, with a joint Executive MBA from the London Business School and Columbia University, Barbara is an accomplished professional in the luxury travel and hospitality industry, with more than 25 years of experience. How can I redeem my Future Cruise Credit? Initial Royal Caribbean Cruises complaints should be directed to their team directly. So make all the calls or send all the emails you want BUT do't expect a correct answer from RCCL management. We were to board 11:30 am on the 26, but boarded at 10:00 pm. Travel insurance claim denied? President and Chief Executive Officer, Royal Caribbean Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Anchor points at the rate associated with my upgraded Arne Alexander Wilhelmsen has served as a director of the Company since May 2003. Could crew members returning be a sign Royal Caribbean is serious about cruises restarting? Mr.Wilhelmsen is Chairman of the board of directors of AWILHELMSEN AS, the holding company for the AWILHELMSEN group of companies, after having served as the Chairman of the board of directors of AWILHELMSEN Management AS from 2008 through June 2013. How long do you consider my vaccine good for? results? Where can I purchase an eMed Test Kit and how do they work? What internet options are available on board Royal Can I use part of someone elses Future Cruise Credit to What items are prohibited onboard a Royal Caribbean Cruise Royal Caribbean Cruises currently employs approximately 77,000 people. You still had to wait and meals took ridiculously long at times. Barbara joined Silversea in October 2001, returning as Chief Marketing Officer in 2016 following stints in strategic marketing positions with multiple luxury and cruise brands from 2005 including Loro Piana, NCL, and MSC. Prior to joining McDonalds, Mr. Thompson served six years as an Electrical Engineer for the Northrop Corporation, where he specialized in power supply design and manufacturing for high technology radar systems. Before joining Royal Caribbean Group, he was a senior manager with the accounting firm KPMG LLP. CC Help Jenn Jason T. Liberty Director since Nov 2021. Jason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Celebrity Cruises and Silversea Cruises, as well as TUI Cruises andHapag-Lloyd Cruises, of which it is a 50% owner in a joint venture. HAL is our preferred line. Our Australian friends were denied credit for missing their cruise when their flight to Houston was canceled due to Hurricane Harvey (several reasons given, none of which made any sense). Are cruise lines dumping their sick passengers? If not, just leave blank. Email address Royal Caribbean Please Read: COVID-related Discussion. in time? From 1989 to 1993, Mr.Reilly served as the Administrator of the U.S. Environmental Protection Agency. Hilton points problem: I canceled my stay but they charged me anyway! cruise ship (Non-U.S. Citizens)? Twitter (Public Relations/Media): @RoyalCaribPR, Adam Goldstein President[emailprotected](305) 539-6000, Lisa Lutoff-PerloExecutive Vice President, Operations(305) 539-6000, Have our travel agency partner get you a free quote for a Royal Caribbean cruise. For more details about how we use your information, view our Privacy Policy. Does it matter? I look forward to response from Mr. Fain. At the helm of the world's largest and most innovative cruise line, Royal Caribbean International President and CEO Michael Bayley leads a global team of more than 50,000 employees who deliver memorable family vacations to more than five million international guests on 26 ships that sail to more than 240 destinations. A cruise industry veteran of more than 40 years, Kulovaara previously served as senior vice president, Marine Operations and Fleet Operations, when Royal Caribbean Cruises Ltd. combined its marine operations and quality assurance functions. Sign up to receive information about our special offers and deals. He led the design and innovation behind the worlds largest and most revolutionary cruise ship,Oasis of the Seasin 2009 and, sister-shipAllure of the Seasin 2010, both of which introduced unique industry firsts that redefined the cruise vacation experience. Mr. Howe was previously a member of the boards of Colgate University, the Center for Audit Quality and the Financial Accounting Foundation. Today I received an e-mail from Kaylee Contreras where she had contacted the ship and forwarded me their reply that they would supply what I requested. Operations. Mr. Bayley posted on Facebook the warning that scammers are trying to get crew members to fill out information in order to get crew member's personal information. Senior Vice President, Marine CC Help Jenn Learn More Kara Wallace Chief Marketing Officer, Royal Caribbean International. Mr. Srensen brings to the Board over 20 years of experience in the aviation industry, having served as the President and CEO of Austrian Airlines Group from 2001 through 2006. Are energy fees about to make a comeback? He was with EY for over 35 years. Questionnaire before boarding? She canceled her credit card. Learn More MICHAEL GOLDNER He serves as a Trustee on the boards of the Cleveland Avenue Foundation for Education, Northwestern Memorial Hospital and Purdue University. company. disability or pre-existing medical condition? Manager, Guest Experience 1050 Caribbean Way He has been recognized with the Federal Maritime Commissions Earth Day Award, the Travel Weekly Lifetime Achievement Award, the South Florida Business Lifetime Achievement Award, the Ellis Island Medal of Honor, and membership in the South Florida Business Hall of Fame. How can I check in for my sailing and complete the Health 2092575 -Brisbane to Tasmania departing 30th January 2023, returning Brisbane 8 February 2023, a Back-to-back cruise from booking number 5866810, Brisbane to Pacific Islands departing 20 January 2023 returning 30th January 2023. re-entry testing requirements? During Ms. Montiels tenure at Deloitte, she was the Advisory Partner for many public company registrants in which Deloitte was the principal auditor. Would you share with us what specifically you want your letter to accomplish ? John F. Brock has served as a director of the Company since February 2014. Make Sure Your Voice Is Heard! This review was chosen algorithmically as the most valued customer feedback. Do kits have an expiration date? Senior Vice President, Sales, Trade I was on the Quantum's Maiden Voyage across the pond so really I cannot comment on what you had on the Inaugural but from what I have read and been told, yes Royal let you all down on the 11/23 Inaugural by their lack of "impressive events" but as I said, it is an entirely different management team who do things their way not the old team's way. Michael Bayley President and CEO. I was told that the policy is THE POLICY. I asked myself the same question before I wrote the letter and waited a week so that I wasn't just venting. . January 10, 2013. rebook? But like I said, this was right after it was released. He has held a variety of positions within the AWILHELMSEN group of companies since 1995. I would never complain about paint color. Ann S. Moore has served as a director of the Company since May 2012. President and CEO. Each successive class of ships is an architectural marvel and pushes the envelope of what is possible on a cruise ship. Furthermore, Mr. Bayley emphasized crew not to click the links, and that all information will be shared via the Royal Caribbean employee portal. My special needs request for medical reasons did not get to the ship and some other issues. Help! If you need help with any problem,please contact us through this form. Like what you see? Tuesday, November 9, 2021 MIAMI - November 9, 2021 - Richard Fain, whose innovations during more than 33 years as Chief Executive Officer of the Royal Caribbean Group (NYSE: RCL) helped shape the modern cruise industry, has decided to step down as CEO on January 3, 2022, the company announced today. Get Verified Emails for 13,627 Royal Caribbean Cruises, Ltd. Employees 5 free lookups per month. Followers 4. She also actively lends her expertise to numerous international and regional nonprofit organization boards including Best Buddies Global Board of Directors, United Way of Broward County and Nova Southeastern University, Broward Center of Innovation. Mr.Reilly is the Founding Partner of Aqua International Partners L.P., a private equity fund established in 1997 and dedicated to investing in companies engaged in water. Bayley began his career with the company in 1981, working in a variety of shipboard and shoreside positions with increasing management responsibility, including that of Vice President of Total Guest Satisfaction, Fleet Operations. Jump to content. Mr. Brock also is a member of the Advisory Board of BIP Capital, a venture capital firm. They do pay attention to e-mails at the CEO's office (mbayley@rccl.com). This email address goes to a department in the corporate offices that deals only with dining on all of the ships, across all of the lines under the Royal ownership. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Its just a fact of life. Mr. Howe served as U.S. Chairman and Managing Partner and Americas Area Managing Partner of Ernst & Young (EY) and was a member of EYs Global Executive Board from 2006 until his retirement in 2018. In 1993, Leavitt was elected governor of Utah. If my RoyalUp offer is accepted, will I earn Crown & Please try again. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. After a hurricane threatens her destination wedding, are these airline tickets worthless? boarding day? The attack accessed an encrypted portion of technology systems for one of the cruise line's brands and certain data files were downloaded, the company said in a filing with the U.S. Securities and Exchange Commission. Learn More MICHAEL GOLDNER View Download. 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