Registered office: 25 Gresham Street, London EC2V 7HN. Argos recommends all customers who suspect a fraudster might be impersonating the retailer contact scams@argos.co.uk For suspicious Argos emails or content, shoppers should also call 03456 400 700. Why? PS. By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. You can only change your payment/statement date a limited number of times. We will accept the awards and impartial decisions made by the Financial Ombudsman. Can I cancel my Direct Debit? argos ltd internet on bank statement. UK High Court, [2017] EWHC 231 (Ch), 15 February 2017. It depends how much you can pay off towards a plan and when your plans were started. If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. All Argos Cards work in exactly the same way, regardless of the interest rate on your account. Your payment due date and statement date are interlinked, though, so by changing one you'll be changing the other. Does the Card cost anything? Use the [back to top] links to get back to the full list of questions if you need to. If you can't remember it press FORGOTTEN YOUR LOGIN ID below. ~ Authentication is how banks try to make sure that the person making the payment is the person who owns the payment card. Touch device users, explore by touch or with swipe gestures. In the App you can view each of your plans in the My Credit Plans section, this will show you the purchase date, the purchase value and the outstanding balance. It may take 24 hours for your current account to appear. Innovation; Innovation; Argos Innovation Center; Projects; National help line and fax; USA: 1(888)567 66 29 Colombia: 01 8000 522021 If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. If you've sent us a text but haven't received either a confirmation or error message, call us on 0345 608 0152 so we can make sure your request has been logged and start the closure process. Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. How do I close my account? If you've got a Normal Credit balance, the interest that might be charged from that is included in your estimated interest figure. Your Login ID is the unique username you chose when you registered for myargoscard.co.uk (it's a bit like a username). If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. Nature of business (SIC) If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. What's a Login ID? I've been in contact with you and chosen an option, but my circumstances have changed. Cookies on Companies House services. Why is that? reasonable costs for enforcing the agreement, including any loss, costs or expenses that may be incurred in collecting money owed under this agreement; It's the amount of interest that you could be charged if you don't pay off the full Buy Now, Pay Later plan balance before the plan ends. Can I make a payment using my own online banking? And your priority payments - Rent/mortgage, Council Tax, and household bills, will always come first. What's my 'minimum payment'? Just log in and go to Change Login ID in the menu. If you're on a mobile device, make sure your signal is ok and that you have the data available to download a PDF (they're about 400KB each). No - the Minimum Payment Direct Debit will repay any payments that you owe each month, so these will consist of Normal Credit balance repayments and any scheduled payments that repay Fixed Payment or Interest Free Plans. This can sometimes take a couple of weeks to set up, so we need you to keep managing your account as normal until you see the Direct Debit details confirmed on your statement. How long will it take for my card to be blocked from spending? Debt can become a problem for all sorts of reasons for example, as the result of relationship breakdown, unemployment, bereavement and illness. If you can afford to pay off all the plans then you may want to consider clearing the balances. No - we only accept debit cards. If you don't pay in full in this time, you'll be charged interest. Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? This useful guide from UK Finance offers further help and advice. If we've not been able to do that by the end of the third business day after we've received your complaint, we'll communicate to you to acknowledge this is being investigated further. To be able to manage these costs, we need to take this action now. We'll make an instant decision, and if your request is accepted then your new limit will be available immediately (even if it doesn't show on myargoscard.co.uk straight away). Why is my payment not showing on my account? If you've received an error message after texting us you can try again by sending us a new text message. There are currently 3 active directors and 1 active secretary according to the latest confirmation statement submitted on 1st February 2022. Paying with your own INTERNET or ONLINE BANKING - please allow up to 2 WORKING DAYS for payments to reach your account, Paying by DIRECT DEBIT - If you've set up a Direct Debit then we'll take the payment on or around the payment date shown on your statement. If you're using browsers older than Chrome 28, Firefox 27, Microsoft Edge 12, Safari 7. If someone is misusing your money or stealing from you, or if you're worried this is happening to someone else, there are signs to look out for and there's support available. The Argos Credit Card Online Account Manager lets you manage everything to do with your account in one place - from paying your balance to updating your details. Here's some information which may come in handy if you're unsure about how to do something on myargoscard.co.uk. What is APR? Visit their website at. Received three charges from them totaling over $800. Can I register an expired Argos Card so that I can still manage my account? If you find that you can afford to increase payments or repay your balance in full when you couldn't before, please call 0345 601 0798. PS. Why is it important that I take action? Check the back of your latest statement for all the ways that you can make a payment. We want to help you, so please contact us on 0345 601 0798 if you want to talk about Persistent Debt. It is on a card that I don't really use and I can't remember if I bought anything for 20 that day. 30/3 month plan length = 10 charged each month for three months. If you pay more than the monthly scheduled instalment due on an Interest Free Plan or a Fixed Payment Plan, the remaining minimum payments will remain the same but the length of the Plan Period and/or the final minimum payment due on the Plan will be reduced as a result of the overpayment. If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. It's shown on the front of your statement each month. Just give us a call on 03456 400 700 and well investigate the transaction for you. Reported as fraud to CC. If we've contacted you about increasing the interest rate on your account and you don't want this to happen, you can choose to close your account on your existing rate. If you requested your Direct Debit recently then it's possible that it hadn't been set up in time. . So if, as an example, your Card number was 6335 41234 12345 12345 then your reference would be 335 41234 12345 12345, Use our direct payment bank account number 90505498 and sort code 20-92-94, You're using a valid debit card to make the payment we accept Visa Debit, Mastercard Debit, Maestro and Electron, You're entering the correct payment card details and your payment card hasn't expired, You have enough funds available to make the payment, Your bank account is OK and there's no technical issue at your bank (you should be able to check both via your online banking app or website). If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? When you connect to our website, your session is encrypted. This will help you understand how much money you need to pay your commitments as you go forward. Argos for Business work closely with private, public and charity organisations to help them leverage the scale of Argos for their business needs. How do I know my online order has actually gone through? This website will work on all commonly used browsers - Chrome, Microsoft Edge, Safari, Firefox - and on most devices (PCs, iMacs and Macbooks, iPhones, iPads, Android phone and Android tablets, Amazon Fire tablets). Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. So next time you buy something in-store, just ask for one and you'll never lose your receipt again. If you've been in Persistent Debt for a while and you have received a letter from us which talks about confirming an option to us, click here to see how to work out your increased minimum payment. If you want to change your payment due date, give us a call and ask. I have never heard of them. I've received a confirmation message to say that I've opted out of the interest rate increase. Why is that? How do I report a bereavement? Paying as much as you can before the plan ends will reduce the amount of interest that you pay. Why am I being asked to repay all of my balance straight away when I have several plans that haven't ended yet? The funds will leave your account on your payment due date (which is shown on your statement). How will I know when my Argos Card account is, My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance. If we have contacted you for the first time about Persistent Debt on your account, we would suggest paying double the monthly minimum payment shown on the front page of your statement each month. Please contact us if you are having repayment difficulties. Call us on 03456 400 700 to discuss the options available to you. Argos is currently taking money from customers without goods available. Why do you need my contact details? If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. What do I do? When do I need to make a payment by? Can I use a credit card to make a payment? .tg TD { Just remember, if you do spend more, your minimum payment will increase and it will take you longer to repay the balance. I'm the main Card holder, but can my additional Card holder manage my account? If you need a VAT receipt, contact our helpful Customer Services team. Annual Report 2022. Have I done anything wrong if I receive a letter about Persistent Debt? Your Memorable Word is essentially your password - something only you'll know. Just give us a call on 03456 400 700 and we'll investigate the transaction for you. Touch device users, explore by touch or with swipe gestures. What is Estimated Interest? It's important because if you don't, it'll take you longer to repay the debt and you'll be charged more interest during that period. Please be aware that there are also many similar debt management businesses that will charge you for their services. This website is run by Argos Limited. Clearing off some of the balance of these plans could save you more in interest than plans calculated on the older method. Argos Networks is an Internet hosting and development company. You may also fall into 'persistent debt' (see Persistent Debt below) meaning we need to take steps to encourage you to pay more. Advised to get a mini statement, take this to . This is so that you can either confirm that you're still able to make increased monthly payments, or so that you can let us know if your circumstances have changed. If you've only become an Argos Card holder in the past 12 months, If you have an emergency temporary credit limit already on your account, If you've changed your limit within the last 6 months, If you're requesting a new limit which is below your current balance, If you're in arrears or you've missed payments. Error message after texting us you can contact us if you want to you. 0345 601 0798 if you want to change your payment due date and statement date are interlinked though. Need to take this to your latest statement for all the plans then you may want to talk Persistent... Vat receipt, contact our helpful Customer services team off towards a and! Have several plans that have n't ended yet clearing the balances you pay argos ltd internet on bank statement needs is too! To make a payment using my own online banking, Firefox 27, Microsoft Edge 12 Safari. On my account connect to our website, your session is encrypted a confirmation to... 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